Forum Discussion

mt70000's avatar
mt70000
New Contributor
2 years ago

3rd outage today, what is going on with Cox in Phoenix??

For about 8 years (2013 - 2022ish), COX was rock solid.  Then for the last year, there are outages several times a week.   And today we've had 3 outages in about 4 hours!  There's no information on w...
outage
outages
Outages internet blackouts poor customer service
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
2 years ago

Can you share some data on your problem? Modem? Signal levels? Or were you just looking for rumor? I hear some parts of AZ just got the upstream OFDM upgrade and for a small few it is causing a problem. Did your upstream light just turn blue? Are you losing ALL signal to the modem? Have your checked with neighbors that they are having a issue too?