Hello all,
Fiber service does offer Symmetrical speeds, so if you are subscribed to our Gigablast plan, you would receive, 1 Gbps download and upload. We did have a change to our Ultimate tier of service a while back. We previously offered 300 Mpbs down and 30 Mbps up. This has been changed to 500 Mbps down and 10 Mbps up. Those that met the requirements were able to opt in to keep the 300 Mbps down and 30 Mbps up. Because this plan was grandfathered, it is no longer available to add to change back to it once changed. I hope that helps clear up any confusion.
Tiffany R.
Cox Support Forum Moderator