I just got an email about Cox stopping the free McAfee Antivirus that I have had for decades with Cox. I would have thought that having a secure network relatively safe from malware was a benefit to Cox. Am I mistaken about that?
Hi Araxidis,
I apologize for the inconvenience, however, that is correct. As of June 27, 2024, Cox will discontinue offering or supporting McAfee Anti-Virus software for our customers. You can continue using it until June 27, 2024. On or before June 27, 2024, you should remove the Cox-provided McAfee software from your devices.
Thank you,
Mike
Cox Support Forums Moderator
Here is the information in regards to the Cox Security Suite Plus powered by McAfee https://www.cox.com/residential/support/cox-security-suite-plus-powered-by-mcafee.html I do apologize for any inconvenience. There are FAQs listed to help as well.
I appreciate the link, just don't appreciate the removal of a feature that I have used for many years. Also, in my role as computer support, I've always told people that their Internet Service Provider usually has free anti-virus software, now I have to stop saying that.
I got the same notice that it would be unavailable after 6/27/2024 with my COX account. What gives? I have been a COX user/member since moving to Arizona in 2015. I have been a user of McAfee since it's rollout. It's a MUCH better program/service than ANY other on the market.
