Forum Discussion
just how old is your phone??
libbejack:your phone not compatible sounds like.
It is 3 years old, but running Android 6.0.1, which seems like it should not be a problem.
- @Libbejack
Have you tried updating your android device to the latest version?
Jonathan J
Cox Social Media Support Specialist If the software on the server had changed or the app had changed, it may be a security component within Android. I agree with widermouthopen & jonathanj to update your OS.
really, my 3 year old galaxy 8+ is running 9.0 after update from the original 8.0!!
fwiw:6.0 killed wi-fi on many galaxy s5's.
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