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  • Hello Malamutants,

    That is a great question. I can understand wanting to make sure that no one was able to use your Cox login information without your permission.
    First, I would recommend changing the password. This would require a new login attempt to access any apps.

    Next, if that person knows your pin number or secret question and answer, I would recommend changing them, so that they can' go through the forgot password to change the password back.

    Lastly, I would recommend setting up 2-step verification.

    I hope that helps. Please let us know how it goes.

    Tiffany R.
    Cox Support Forum Moderator