Forum Discussion

KathyL07's avatar
KathyL07
New Contributor
4 years ago

Cox WiFi App lists the same device multiple times

I frequently connect and disconnect from Cox WiFi and when I go to the WiFi App, it has my device listed as Samsung-1, 2, 3, etc and I'm currently up to at least 10. Is there any way to consolidate these names? Over time, you can't get a usage picture.

WiFi App
    • KathyL07's avatar
      KathyL07
      New Contributor
      4 years ago

      I have everything assigned and have fir a long time.

      • JonathanJ's avatar
        JonathanJ
        Former Moderator
        4 years ago
        @KathyL07

        You mentioned connecting and disconnecting the wifi app. Are you referring to uninstalling it and reinstalling the app? Also, are you having the same issue on the web portal at wifi.cox.com.?

        Jonathan J
        Cox Moderator