Forum Discussion

CoxSucksBigTime's avatar
CoxSucksBigTime
New Contributor
2 years ago

Cox Customer reps Should Be Trained before Supporting Paid Support

On 6/16/23 Montrice called for Cox responding to ticket CUI000014430040. She said they found 6.64GB in the trash folder. When I looked on my webmail, it was empty. She pointed out that the Trash has ...
contract
cox email
COX is the worst
customer service
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
2 years ago

CCC is a cash grab. They are outsourced and less technical then Tier 1. I would contact billing and see if you can get a refund. I wouldn't hold my breath but can't hurt to ask. My question; why are you still using Cox email? IMO it is dying and there are many other free options.