Forum Discussion
LAbshire
4 years agoNew Contributor
I'm having a similar issue, I am able to login to the cox.com website, but each time I try to login to the app, I receive an "An internal service error has occurred" error message. Also, when I log into my ESPN+ account and try to access live feed, it prompts me to login to my Cox account app and again, get an error about technical difficulties and to try again later. This has continued for 48hrs. I've reset password several times and deleted/re-installed app multiple times.
I've tried calling Cox help and unable to get resolved. Please help.
CrystalS
4 years agoFormer Moderator
Hello @LAbshire,
I am so very sorry to learn of your service troubles and I'd like to help. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator
I am so very sorry to learn of your service troubles and I'd like to help. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator