Forum Discussion

RAM88's avatar
RAM88
New Contributor
2 months ago

Can't view wifi details or restart gateway in panoramic wifi app

Title says it all, whenever I tap the wifi details or restart gateway buttons in the panoramic wifi app, nothing happens. I've tried uninstalling and re-installing the app, but there's no change.

2 Replies

  • Lordtrey's avatar
    Lordtrey
    New Contributor

    All the more reason to buy your own equipment. A years rental will buy a better combo modem/router than that panaromic junk. I prefer a separate modem and router/mesh network solution. Costs a bit more. Much better results in the long run. Pays for itself in 1 to 3 years. After that it saves you 10 dollars a month until you decide you want an upgrade. Not whenever Cox maybe gets something that is less ewastey than the combo junk they rent you now. 

  • Hi. I am sorry you are having issues with our app. I would love to help you with that. Please email my team with your request at cox.help@cox.com so we can obtain account details and review further.

    Thank you.