Forum Discussion

RAM88's avatar
RAM88
New Contributor
11 months ago

Can't view wifi details or restart gateway in panoramic wifi app

Title says it all, whenever I tap the wifi details or restart gateway buttons in the panoramic wifi app, nothing happens. I've tried uninstalling and re-installing the app, but there's no change.
vgarriso's avatar
vgarriso
New Contributor
4 months ago

Me too. How has this been fixed?

  • ChrisJ2's avatar
    ChrisJ2
    Moderator
    4 months ago

    Hi, there. I'm so sorry for the problems with the app. It may be related to the entitlements and can be corrected from our end. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We're glad to help.