Can't connect to https://wifi.cox.com on Amazon HD8 tablet. Screen says to use Chrome or Firefox (not applicable to tablet). Worked "forever" to find out what devices were connected prior to this problem..

Question

allan · Answer

Hello, Please make sure that your device is updated and power cycle the device. Please let us know i there is any change. -Allan, Cox Support Forums Moderator.

ahaenisch · Answer

Yes I have done this repeatedly.&nbsp; This problem exists on multiple generations of Amazon Fire HD8 tablets (6th 7th and 8th generations).&nbsp; When I launch wifi.cox.com on the Amazon tablet browser it takes me to wifi.cox.com/unsupported-browser.html.&nbsp; Solution?

allan · Answer

Hello. Are you able to access the website at cox.com directly? -Allan, Cox Support Forums Moderator.

ahaenisch · Answer

Yes, no problem getting to cox.com on my generations of the HD 8 tablet.&nbsp; I even tried cox.com/mywifi and that ended up at wifi.cox.com/unsupported-browser.html.&nbsp; Fortunately https://wifi.cox.com/ still works on my Win10 laptop.&nbsp;

michaelj · Answer

Ahaenisch,

I am happy to hear that you are able to access the site. Is there anything else that we may assist you with?

MIke J.
Cox Support Forums Moderator

Forum Discussion

Can't connect to https://wifi.cox.com on Amazon HD8 tablet. Screen says to use Chrome or Firefox (not applicable to tablet). Worked "forever" to find out what devices were connected prior to this problem..

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