This is really getting frustrating. 2mb download when I should be getting 50+??? fix this please.
My upload is almost 30mb.. my latency is 20-50ms... that is all fantastic.. but my download speed is stupid ridiculous.
This is via checking both the cox speed test and other tests... really getting frustrating.
1. What are signal levels of modem? You can find these at 192.168.100.1
2. What model modem and router do you have?
3. What is the context of the tests? Are you connecting direct to the modem? Wireless?
Signal info is below.
modem is motorola RGI6120. router is a dlink. have tried direct connecting and still having the issues without the router involved. and it is a wired connection between router and the PC.
The tests are via cox or speedtest.net. Not doing anything special. just running them like I have done in the past.. and getting horrid results. and the problem is that pages are loading slow enough that it is noticeable.
Signal levels look decent, though upstream power level is a little high. Maybe a tracert will show something.
Windows+R > CMD > Tracert cox.net
Do you have any antivirus programs you can try disabling?
Tracert included below.
and I checked antivirus stuff first.. nothing seems out of the ordinary. and I turned it all off to make sure.
Same problem here!! Sometimes mine is down to .8mb and I'm paying for 50!!!! Yet the price keeps going up every month!!!??
Good data. Is this direct to the modem or to the router? Looks like your local network is rejecting ICMP, but the 158ms by 2nd hop is the item of concern. Try the command below, also in CMD;
Ping -n 50 192.168.100.1
That is to the router
Looks like a issue between the modem and Cox.
I would suggest calling Cox and having them ping your modem and see if they see any packet loss or abnormal latency. Or perhaps a moderator can take a look.
