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RogerF80

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5 Messages

Replaced WiFi Contour DVR error 403

Replaced Contour wired box with a WiFi wireless connection. All channels received but can’t set DVR to record. Receive notification that a DVR subscription is required to record. This was not an issue with previous Contour (wired version). Also if trying to setup a DVR record using Cox app I receive error message 403.

 

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DorisM

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191 Messages

I’m glad you reached out. Please email our team at cox.help@cox.com, so we can review your account and help. Thanks for choosing Cox.


-Doris

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MariaL

+1 more

Moderator

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779 Messages

Hi RogerF80,

To investigate the DVR error 403, please email our team at Cox.Help@cox.com. Please include your full name, complete address, and the link to your Forum post. You can also DM us on Twitter (twitter.com/CoxHelp) or message us on Facebook (facebook.com/coxcommunications).

-Maria

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