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Jonlaw

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DVR

My DVR erases everything at least once a week. The recordings are gone along with favorites and scheduled recordings. This is a Cloud system and I have three receivers. It is really frustrating to re-program the schedule every few days.

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MichaelJ

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Hi Jonlaw, we want your services to work as they are intended to work. I apologize for the inconvenience and frustration you are experiencing with the DVR. I am happy to help troubleshoot the issue. Please private message us with your home address, your first/last name, and the name of the primary account holder. Thank you, -Mike

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