Fast Foward Glitching and Sometimes Forces Box Reboot

Been a long time Cox subscriber, but our primary box rebooted mid-last week and since that time, fast forwarding on all NEW DVRed programming from that time now glitches and freezes when we try to fast forward through commercials.  Sometimes, the box locks up and just auto-reboots.  Obviously, this is VERY FRUSTRATING.  Now, our box is an old one from at least 6 years ago, likely before the pandemic.  We have more than 150 hours of programming on it, but that has never been an issue before.  I'm thinking maybe the box just needs to be replaced.  I'm fine with that, but I was wondering if anyone else has seen this exact issue happen to them in he past 4-5 days.  I know we would lose our recordings if we got a new box, but the wife and I are OK with that.  We can always on demand what we want to watch.