tech_man's profile

tech_man

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New Contributor III

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merge

Cox seemed to be a little bit better before the merger. Now I’m experiencing TV/Internet outages for at least 10 minutes daily every other day and nobody knows what the problem is. They don’t wanna admit they can’t handle the peak times of the day

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ColleenD

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@tech_man

Thanks for visiting the Cox Community Forums, where we encourage our customers to discuss topic relating to Cox services.  I know service issues can be frustrating and wouldn't like it either if I were having trouble. I'd love to look into this for you. 

Billing, account and some service issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post. You can also reach us on Twitter/X  @CoxHelp, or visit us on Facebook.

 

Because this post falls outside the purpose of our forums I will be turning off replies to this thread. We look forward to receiving your email so that we may assist you.


-Colleen

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