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Dvr doesn’t playback
I have the same problem as so many others do with the Cox DVR. Particularly in the evening, it stops there’s no audio it starts again and again it’s virtually impossible to use. Why is this not addressed because I am seeing some comments that go back literally years. If Cox is unable to fix this, I’ll need to go to another provider.
HeatherS
Moderator
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Hello Keith. I understand your frustration with the DVR playback issues. We have escalated this and our teams are working on a resolution. If we can assist you with account-specific support, please reach out to us on Twitter at, https://twitter.com/CoxHelp visit us on Facebook at https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com. In private communication, please include your full name, complete address, and details of the issue as this message will not be connected to the communication unless you include the link to it.
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