Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor II
•
Contour 2 cable box won't turn back on
I'm a recent cox user, have connected a cox contour 2 cable box, its Ethernet connected and connected to a Samsung Q80 Smart TV, connected to HDMI 4 (ARC).
Every morning I'm having to unplug and plug in the cox contour 2 cable box to work.
The samsung report hdmi 4 has to signal and has a power on button request for cox cable box. This has no impact, also pressing any button on the contour remote has not impact. The only way to get the cable box to work is to inplug and plug back in.
Any assistance or guidance would be much appreciated.
JonathanJ
Former Moderator
•
Please use this link and make sure the remote is paired with the cable box www.cox.com/.../pairing-or-unpairing-the-contour-2-remote.html.
Jonathan J
Cox Moderator
0
0
montman
New Contributor
•
I have this exact same problem. I have paired the remote with the cable box and it did not help. I also have changed the settings with both with the power saver on and off. The issue remains the same.
6
0