jberroth's profile

New Contributor

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2 Messages

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Caller ID

My caller ID is turned on, but not showing up on my tv.  How do I fix this?

Former Moderator

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471 Messages

Hi Jberroth,

Please go to your receiver settings and turn the Caller ID off. Then, disconnect the power from your box for about 2 minutes; then, reconnect. After it finishes rebooting, go back into your receiver settings and turn on the Caller ID. Let us know if this helps.

MaryF.
Cox Support Forums Moderator

New Contributor

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2 Messages

That did not work.

Former Moderator

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471 Messages

Hi Jberroth,

Please send us an email to cox.help@cox.com with your full name and street address so we can further investigate.

MaryF.
Cox Support Forums Moderator