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I contacted Cox to have them come out and trim the trees away from their cable line that runs along the street from pole to pole. The person that came out wasn't even aware that the large black line on the bottom tier of the poles was the cable line. He then said that they didn't trim trees. He might not trim trees, as he wasn't equipped to do so, but that's what I asked in my service request. Now who do I contact? I see no phone number to reach and talk verbally to a real live human anywhere.
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Equipment Collected but still charged me
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WiderMouthOpen
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Esteemed Contributor III
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Have you tried contacting your town hall or looking in the yellow pages online? Are the trees on your property or public/town property?
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JeffinLouisiana
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We have a situation like that where I live. They repair the line over and over agaian but leave the tree. I guess it's job security to let the tree break the line. Its near a power company pole so I guess there are plenty safety issues they would have to work out.
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