Visitor

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1 Message

Cable blocking driveway.

There was a bad storm yesterday, and a big tree fell over on top of some power lines. The power company came and cut up the tree and fixed their lines power line and I have power. But the internet line is hanging down low in my driveway and if tried to drive through I might hit it with my truck. I’ve tried calling several times, and the voice just says we are aware of the outage in your area and hangs up… I need to get the cable pulled up asap so I can leave…

Moderator

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560 Messages

Hi, there. I'm so sorry for the issue with the hanging cable. We'd like to help. As the purpose of Cox Forums is to allow customers to discuss technical topics related to residential Cox residential services with other customers, we request that you reach out to us on Twitter at @CoxHelp, or visit us on Facebook at https://www.facebook.com/coxcommunications. We're available there 24/7 and glad to assist. -Chris