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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
I've been experiencing intermittent cable TV and internet service all day. The TV freezes, becomes pixelated, and sometimes goes completely black. My phone is also repeatedly losing Wi-Fi and switching to cellular data. Could you check whether there is a neighborhood outage or an issue with the signal coming into my home?
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Cox/Spectrum is deceptive!
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Service disconnection
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Closed
Official Solution
Has anyone else got an email titled 'What to do once the transition is done'?
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Intermentment service
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Cox has been charging me extra.
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Internet
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Work ordered
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GregP1
+2 more
Moderator
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Hi, I apologize. You are experiencing trouble with our service. Please DM us on X @Ask_Spectrum or through facebook.com/spectrum
-Greg
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maelstromD
Visitor III
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Intermittent connectivity issues for the last hour.
streaming is almost impossible.
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maelstromD
Visitor III
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Kind of useless when your internet is intermittently not working but your mobile app says it can’t detect any issues. While loosing connection at the same time.
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LawsonDesign
Visitor II
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We also have experienced intermittent TV broadcast freezes or loss of sound since the switchover to Spectrum. Has Spectrum throttled back the data capacity in our area? What is the reason for this?
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