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sjones4863

Visitor

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1 Message

outage shows as past resolution time. how can it be updated?

can a bot update it or show resolution in the future instead of the past if it is still actively out of service?

 

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StephanieS

Moderator

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757 Messages

sjones4863 - Hi, the technicians that are working on the outage will be the team that updates outage information. If you'd like us to look into this further for you, please reach out to us at https://www.facebook.com/Spectrum/ or http://m.me/Spectrum. We're available to help 24/7. 
-Steff

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