Too many outages - Central Okla.

Hi Knighthorse. That definitely isn't normal. Are you wired or wirelessly connected when this happens? I am not seeing any outages in your area that would be causing this. Wireless connectivity is greatly affected by everyone being at home. Please make sure that your router is at least waist high and not enclosed in a cabinet, closet, or near a window. Also, make sure that you have minimal devices connected to your network while you are doing your most important work. Default broadcast bands can become saturated in areas where many signals are present. You can log into the router settings, experiment with switching the broadcast channel of the router to bands with less competition. You can do this typing in the IP address located on your router, or a custom one you set, use your username and password to log into the router settings page. Then open the wireless settings to test out different channels. If you need help logging into your router, you can contact your router manufacturer or we have Cox Complete Care for $10.00 per month who will also be able to assist you with wireless concerns. If you need further assistance, please send an email to cox.help@cox.com and include your complete address and name on the account along with this link. - Lisa, Cox Support Forums Moderator.