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WiderMouthOpen
+6 more
Esteemed Contributor III
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STOP LOCKING POSTS
Ok, I don't know if you guys get paid for locking posts, but I am getting tired of it. They are technical posts. Why aren't you allowing us users to help? Why even have this forum if all you moderators do is tell people to email you. I go through the hassle of writing a response and click post, only to get a error because a moderator locked it. Stop it
BeckySince you are one of the few moderators here that don't do this type of BS, can you respond? What is going on with the Social Media Team?
HeatherS
Moderator
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I certainly apologize for any confusion around the forum threads. If a situation is likely an account-specific concern, our team will lock the thread and assist them directly. We will forward this concern to our team so we'll be more mindful of the responses. Thank you for being a consistent responder in making the Cox Forums work for everyone.
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rrobinson1960
New Contributor
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I know how you feel . My very first attempt to reply to a post failed because someone turned it off. Very frustrating.
Technically, this will be my 2nd post. 😆
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