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mainebutler04

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1 Message

StayConnect Wifi

I keep seeing this when there are outages that last 7 hrs like last night. After some research it looks like you need an add on to the router? What’s the price or this monthly? I don’t understand why I pay for internet but yet need a backup internet. 

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NicholeC

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885 Messages

Hi mainebutler04,

 

I'm sorry to hear you experienced an outage. If you're still having any service troubles, please email us for assistance at cox.help@cox.com. Here is some info and pricing on StayConnect, with eligible service and equipment: https://www.cox.com/residential/internet/learn/stayconnect-wifi.html

 

Thank you.
-Nichole

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