New Contributor
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1 Message
Random Internet Connection Dropping
I'm experiencing the exact same issue as this closed post https://forums.cox.com/forum_home/internet_forum/f/internet-forum/23412/random-internet-connection-drops/90621#90621
My internet drops for a few seconds and then turns back on.
I called IT help and they said there is nothing they notice. I got a new router, didn't fix the problem.
Is this a Cox network thing? It doesn't seem like it is my equipment and the tech support doesn't know anything about this.
It's a drag because I'm working from home and it closes my VPN and drops me off of the calls.
Thanks
LisaH
Moderator
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950 Messages
5 years ago
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socal_doc
New Contributor
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5 Messages
5 years ago
I am Irvine, CA and for the last 2-3 days have also experienced internet outages. Randomly throughout the day the internet will go out for about 5 minutes. My devices show they are still connected to my wifi network, there is just no internet. The internet comes back on its own. I called Cox and they said there were no outages in my area, but I think it's a Cox network problem. There are other people on this forum that are reporting the same issue.
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Coxisgarbage
New Contributor III
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21 Messages
5 years ago
File a complaint with the FCC, if enough people do this we can hopefully get resolution.
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