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New Contributor III
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packet loss on fortnite
i am on the west servers of fortnite and have been getting packet loss of 1%-4% while in game, usually only last but 2 seconds but when it happens consistently it becomes an annoying problem that makes the game not enjoyable. I have done a ping plotter test to see where im losing my packets and the issue seems to be from an IP in florida, i've called cox and they said once it leaves their network after the 4th or 5th hop it's out of their hands. Just want to validate that statement as many here have also had my same issues. Also i've had a new panoramic TG1682 put in, all lines at my house tested and working fine, new line ran from house to pole and issue still here.
BooPacketLoss
New Contributor III
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An ISP as prominent as COX in the Southwest should never tell a customer that something like that is "out of their hands." They should coordinate with whatever server the packets are dropping at, they should coordinate with Amazon, they should coordinate with the game developers and exhaust every possible option they have to improve the experience for the subscribers who pay $100+ a month before they ever tell you that it's "out of their hands."
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Fortnitefeelsba
New Contributor
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Hello guys, Henderson Las Vegas. About 6 weeks of constant Upload packet loss on fortnite and rocket league. Fortnite was 2% packet loss every 3 seconds with constant spikes to 5 . 10 and 20%. it was unplayable. I tried haste, killping , outfox, and expressvpn. Haste was the best option that brought the packet loss down and more manageable without increasing ping. It was still constant packet loss with rare disconnects but with no other options a free trial of haste is your best bet. CentLink just came and installed their box today/ Absolutely 0% packet loss clean as can be entire games. This was a cox issue guaranteed and its probably complex for cox to fix so ill be happy sticking with new place for a while/ 65 bucks for 100 down . good luck boys . hope this gives someone any help!
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daterrell
New Contributor
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I'm getting the same thing and have been graphing my latency to my default gateway (Cox-owned, obviously), just this morning I was getting up to 90% loss, near-complete outage that would last anywhere from 2-10 seconds. The last 3 hours has averaged 4.3% loss. The same occurs at night (9pm-1am PT), I play Overwatch and the ping graph in-game looks like a sine wave. Very frustrating.
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SilverApple42
New Contributor
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Unfortunately, I am still getting this issue. This has been happening for over a year with me, 90% + upload packet loss on Fortnite. 10 Cox technicians later still no help :/
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