sanchy's profile

New Contributor II

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6 Messages

Closed

Packet Loss Gaming

The past three days the packet loss has been abysmal. Games are unplayable any suggestions would help. This usually happens with cox but is back to normal within a day. Fix this boys.

New Contributor III

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14 Messages

Good luck buddy. They don't care.

Former Moderator

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1.5K Messages

Sanchy, I am detecting intermittent packet loss on your modem currently. When the packet loss does take place, it is quite excessive. Do you have any splitters or amplifiers in the home? Please also make sure none of the connections in the home are loose or damaged. -Kevin M. Cox Support Forum Moderator

New Contributor II

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6 Messages

No splitters or amps. Nothing is damaged. Please advise

New Contributor

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1 Message

yeah seriously dude this happens in and out on the daily I can’t play games with the boys and working from home seems IMPOSSIBLE 

Moderator

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886 Messages

I am actually seeing packet loss to most modems in the area. I am forwarding this to our network operations team for investigation.

Brian
Cox Support Forum Moderator

Former Moderator

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1.5K Messages

@thegoat, I am unable to locate your account in the Forums at this time. Can you please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com, for additional support? -Kevin M. Cox Support Forum Moderator

New Contributor II

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6 Messages

Has this been resolved? I am still experiencing packet loss and the technician could not find any issues.

Contributor

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43 Messages

God speed friend, Glefwvwr2181 is on the money.