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sanchy

New Contributor II

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6 Messages

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Packet Loss Gaming

The past three days the packet loss has been abysmal. Games are unplayable any suggestions would help. This usually happens with cox but is back to normal within a day. Fix this boys.

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glefever2181

New Contributor III

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14 Messages

Good luck buddy. They don't care.

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KevinM2

Former Moderator

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1.5K Messages

Sanchy, I am detecting intermittent packet loss on your modem currently. When the packet loss does take place, it is quite excessive. Do you have any splitters or amplifiers in the home? Please also make sure none of the connections in the home are loose or damaged. -Kevin M. Cox Support Forum Moderator

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sanchy

New Contributor II

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6 Messages

No splitters or amps. Nothing is damaged. Please advise

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thegoat

New Contributor

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1 Message

yeah seriously dude this happens in and out on the daily I can’t play games with the boys and working from home seems IMPOSSIBLE 

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BrianM

Moderator

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887 Messages

I am actually seeing packet loss to most modems in the area. I am forwarding this to our network operations team for investigation.

Brian
Cox Support Forum Moderator

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KevinM2

Former Moderator

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1.5K Messages

@thegoat, I am unable to locate your account in the Forums at this time. Can you please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com, for additional support? -Kevin M. Cox Support Forum Moderator

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sanchy

New Contributor II

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6 Messages

Has this been resolved? I am still experiencing packet loss and the technician could not find any issues.

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jearbear

Contributor

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43 Messages

God speed friend, Glefwvwr2181 is on the money.

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