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tmmann22

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1 Message

Outages

For the last week almost two weeks there has been a WiFi outage every day and today it happened twice. Is there a plan to discount our bill for all these interruptions??? 

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G

GregP1

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373 Messages

Hi, 

 

I'm sorry to hear you have been havng trouble with our service. I would need to assist with this issue one-on-one, so I can locate your account and the specific outage. You can email us at cox.help@cox,com. Please be sure to include your name, full street address, and a link to your forum post. 


-Greg

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