New Contributor
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1 Message
Outage
Why we keep getting internet outage every few days ? We still paying high price for these service ? Cox should do better job.
New Contributor
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1 Message
Why we keep getting internet outage every few days ? We still paying high price for these service ? Cox should do better job.
KeithD
New Contributor II
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3 Messages
5 years ago
Glad it’s not just me. Just about every other night.
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poohbear85071
New Contributor
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1 Message
5 years ago
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Synomenon
New Contributor II
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8 Messages
5 years ago
Outage again for us as well. This is twice in the past couple of weeks. It always says on our account that the outage will be resolved by 6am.
We pay alot for this service. What is going on?...
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Cox_cant_resolv
New Contributor
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2 Messages
5 years ago
This becoming a habit with them and yet they expect us to be reliable in paying them 100 % of these rip off prices!
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SharonL
Former Moderator
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144 Messages
5 years ago
I am sorry you are experiencing internet outages. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thank you.
Sharon
Cox Support Forum Moderator
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