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econnell53

Visitor

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3 Messages

No Lights on my box

I have been in an outage all day and at the beginning of the day i had orange lights on my wifi box and now there are no lights and i can’t get in contact with support because of the outage. I literally got Cox a few weeks ago and have had nothing but issues. How do i get my wifi box to work? I haven’t had wifi all day. 

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Allan

Moderator

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2.4K Messages

Hello. I recommend sending an email to cox.help@cox.com, so we can look into this issue on your behalf. 
-Allan

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econnell53

Visitor

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3 Messages

How long will it take to get help. I’ve been trying to get help all day. 

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Allan

Moderator

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2.4K Messages

We are available via that venue 24/7 to assist you. 
-Allan

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econnell53

Visitor

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3 Messages

Great. Just sent an email. 

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Allan

Moderator

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2.4K Messages

Outstanding. We look forward to assisting you. 
-Allan

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