Visitor

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1 Message

Need to reboot modem

Just started services and there’s a modem here from previous services my friend had canceled so wanted to reboot and use my service on device so the internet can start working please

Moderator

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65 Messages

Hello Juicyyny, I apologize that you are having issues with your service.  I would love to assist getting that modem online, you can see compatible modems online at. https://www.cox.com/residential/support/cox-certified-cable-modems.html, If you would like email me at cox.help@cox.com with your full name and address I can help take a look at the account as well.


-Rob