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peterlabeaudmgmt

Visitor

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1 Message

Outage around the same time every month when the Bill is Due

I’ve been experiencing an outage every day since last week. What can seems to be the problem? Every month or so around the same time the Bill is Due here comes an outage again.

Discussions

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Updated 

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StephanieS

Moderator

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696 Messages

peterlabeaudmgmt - Hi, sorry to hear that you've been having issues with our services. It's definitely coincidental that you're experiencing outages when your bill is due. I'd like to look into this for you. Please email me at cox.help@cox.com and include your full name, address and a link to this forums post. 
-Steff

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