Mesa Service

They suspended my service because I didn’t want to pay $80 a month for basic internet speeds when I’m supposed to get up to a gig, instead I get about 30-60mbps download..Their equipment in my neighborhood has some connection issues, but that’s obviously my problem…. Wish I had Verizon in my area 

Jorbarii, I am sorry you're having issues with your service and speed. Send us an email to Cox.Help@Cox.Com with your full name, address and link to this forum for assistance. 

I would but my services were already suspended last night. I clarified with a live agent that my balance due was $0 and to ignore any emails or bills saying otherwise which is why I reached out to you guys in the first place to double check that I didn’t owe anything…apparently I did, about $348.00 yall have poor equipment out here causing slow speeds and interruptions. Terrible customer service and lack of communication 

1. I’ll show you an example 

Jorbarii, we understand how frustrating that can be and we do want to make sure we are providing the most accurate information with regard to your account. Please send us an email with the requested information and we can see if there is anything we can do to help. We will be standing by for your response.