Many T3 Time Outs

I had been noticing servive drop outs for some months and decided to buy a new modem/router but, that did not solve the problem.

My New Netgear C7000v2  Modem/Router is getting many T3 time outs. The Router error logs

show the time outs  and dates of the t3 errors and in addition I wrote a bash scrip that logs time out errors. It pings both google.com and

yahoo.com. If both pings fail, it logs an error along with each ping return value. I would like to know to whom and were I can email this data

for futher analysis and repair solution.