Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
3 Messages
Closed
Earlier this year, I upgraded my Cox service to include telephone and was issued an Arris TM3402A modem. Every time I use my printer, whether to print, scan, or copy, the modem loses its internet connection. The printer was originally connected wirelessly, so I disabled the wifi connection and connected it directly to a computer, but that didn't solve the issue. I recently got a new printer, but the problem continues. I reboot the modem and everything is fine until the printer powers up. Does anyone have a similar issue? Are there any suggestions/solutions out there? Thanks!
Discussions
•
Updated
843
2
0
0
Poor internet service
Discussions
1
0
Reapeating connectivity issues
Discussions
1
0
Connection Issues After Isaias
Discussions
1
0
Lack of hotspot setting
Discussions
1
0
URC-8820-MOTO remote doesn't control DVR
Discussions
1
0
Tv upgrade to HD
Discussions
1
0
Cox bill wrong
Discussions
1
Allan
Moderator
•
1
0
Bruce
+4 more
Honored Contributor III
•
It may not be taking down your Internet service but instead your personal network.
You have a separate router connected off the Arris TM3402A?
1
0