Internet Out

I just had a couple guys from COX come and check out the internet cables yesterday outside of my house and am not sure if they fixed the issue yet or they're coming back another day to fix them. I think they also disabled the lines before they left. As of right now, I have no access to the internet today and all day yesterday. Can I get an update of some sort on the status of when the internet will be coming up? Or when the repairs are done? Currently using a hot spot from my iPhone.