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New Contributor II
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Internet Down
My internet has been down since Tuesday night at 9p, the outage message on the app said it would be fixed by 8:30p (before my internet even went down?!?!?!) It is still down. Every time I check, there will be a new eta for service, then that time passes and the update will give a new time of 2 hours past the previous time. This has happened over and over - c'mon. Just stop with the games and the 2 hour intervals for it to be fixed.
This has been going on since Tuesday, it's now Friday. WHEN will my service be restored??? This is ridiculous.
Allan
Moderator
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abscott
New Contributor
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We are dealing with the same issue. We even got a text saying it was resolved but as of 8:10pm on Friday.. still nothing.
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DAF8
New Contributor
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Totally agree that Cox is not being accurate or responsive with repairing their service. - It is now Saturday evening, the storm cleanup and power is restored but yet Cox service is not working for whole neighborhoods. The ETA for the repair keeps getting revised to a new time one the current ETA expires. I've seen four different times scheduled just in the past 24 hours.
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SpiritCT
New Contributor
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We all know this outage exists and just want to know honestly when will it be repaired. I'm required to work from home and haven't been able to do so. I get lies from every individual or bot with whom I've had any contact. This is crazy...
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Ryan_Gall
New Contributor
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Same boat here... I've been without internet since Tuesday 4:15 P.M. I have now seen the estimated restoration time change literally over 15 times. I am tired of the games and lies. I've also not seen anyone working anywhere near me on this.
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quixotictif
New Contributor
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1-844-227-3943 is the phone number to cancel service. Free yourself of their worthless ineptitude. Spread the word and the phone number. Getting that phone number was like pulling teeth.
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