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hopeg

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Gateway offline

My gateway is offline. solid orange/yellow light, tried resetting it manually several times, no connection. whats going on??? getting pretty angry about this $hitty service. none of techs help unless i pay $75 to get them to come out. 

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LatoyaJ

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Hi hopeg, The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet, Video, or Phone services with other customers. If you need help with billing or other account specific issues, please feel free to reach us by phone or email at cox.help@cox.com. 

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