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Downgrading Additional 500 GB Plan
Last month, I went over my 1tb a month limit(this was a first, I built a new PC and was redownloading all my steam games library). So I upgraded the extra 500 gb to not be charged for going over. Now I am unable to downgrade from within the website? Seems wrong to be forced to keep something like this.
MarkM1
Former Moderator
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Astro1908,
Are you unable to access one website or are you having a problem with using the internet at all? We want to look into this for you. Would you try to reset the modem & any equipment plugged into the modem to see if that may correct your issue? Please let us know if this helps you.
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