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patricemcmorris2

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DISCONNECTING DISABLED CLIENTS...

I HAD EVERY INTENTION OF CANCELLING SERVICES WITH COX, SO THEY CHOSE TO LIE TO ME, SO THAT I WOULD PAY THIS OVER  CHARGE(A DISABLED CUSTOMER ON FIXED INCOME)AND NO SOONER THAT I PAID THE MAJORITY & WAS TOLD THAT THE EXTRA FEES I COULD HAVE WAIVED, MY INTERNET SERVICES WERE INTERRUPTED A LITTLE OVER A WEEK LATER.. PLEASE SPARE ME THE 'THIS FORUM CANT HELP YOU' SPEECH. COX IS JUST DISGUSTING 

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ColleenD

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@patricemcmorris2

I'm sorry to hear you had a less than stellar experience and truly would like to help in any way I can. Since our Community Forums are public, we would never ask you to share any personal information here, so please email cox.help@cox.com with your full name, complete street address and details of your concern. Please also include a link to your forum post. Since your post is not one that another community member can assist with, comments on this thread have been disabled. 


-Colleen

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