New Contributor II
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10 Messages
Access Denied error message on several sites
I get an access denied error message when trying to access several major sites, namely: publix.com, lowes.com, ihg.com, and hollandamerica.com. I consistently get this msg using 4 different devices all connected to Cox internet - 2 Windows 11 computers and 2 Pixel phones. I've tried 4 different browsers and get the same message. However when I switch off the Cox wifi on my Pixel phone and use my cellular network, I can access these sites without an issue.
The access denied message is; "You don't have permission to access "">http://www.publix.com/" on this server.", but I'm not using the http protocol, I'm using https
DRVEGAS
Valued Contributor
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410 Messages
2 years ago
I get similar messages on several legitimate websites using both Cox and T-Mobile on all my devices and have no idea why as well but Publix is working fine for me now 🤔
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WiderMouthOpen
Esteemed Contributor III
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3.5K Messages
2 years ago
Do you have a VPN enabled on your router?
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ExtraChrispy
Contributor III
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185 Messages
2 years ago
Any way you could try posting a screenshot of what you're seeing? There might be some clues there as to what process is generating the block.
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CurtB
Honored Contributor
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2K Messages
2 years ago
Using a desktop computer connected directly to the modem...
When I change browser settings to not allow cookies, I don't see the "Sign up" button for Publix and I don't see anything for Lowes. With cookies allowed, everything is displayed.
I don't know that has any significance for you, but maybe it will give someone an "aha moment".
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wtjmiller
New Contributor II
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10 Messages
2 years ago
Thanks everyone for your feedback and ideas. I was able to resolve the issue by exchanging the Cox Panasonic gateway.
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