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New Contributor
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500 MBPS Lie
Sales team lied about 500 mbps service. Was told if I upgraded to 500 mbps that I could connect unlimited devices. Now as per Internet technical support, unless you have the "Unlimted Data" plan, you cannot connect as many devices as you like, but if you connect more than 8-10 your speed will slow down. Go figure, ANOTHER was Cox finds to gouge you for inferior service. I guess they like taking advantage of ppl that have to work from home due to Covid. Par for the course of the big tech companies.
Dave9
Contributor III
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The line about 8-10 devices is a rule of thumb for people who don't understand how bandwidth works. There is no limit or slowdown directly related to number of devices connected. You can connect as many devices as you want and you can use up to 500 Mbit down and 10 Mbit up. If 2 devices each use 250 Mbit, then you can only connect 2 devices. If you have 50 devices and each uses 1 Mbit, you still have 450 Mbit left for more devices. Cox knows that most people don't know how much bandwidth their devices use so they make rules of thumb to help non-technical people understand.
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milnerda
New Contributor
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That is the biggest lie they make. Mine just knock off line randomly. Every time I get on with my computer it randomly runs slow or locks up. As soon as ATT gets optical in my area all of my phone, internet and tv gets switch no matter what it cost.
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