New Contributor
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1 Message
$5 upgrade
I currently have Internet Starter 10 for $30.98/mo. I got a personalized offer in the mail to upgrade to 300 Mbps for "$5 more per month". When I try to upgrade the price shows $49.99. On the live chat, they just kept referring me to my account xtras, where it comes up $49.99.
The fine print:
Offer expires 1/6/20 and is available to existing residential customers who upgrade their internet service. Offer Upgrades start as low as $5 more per month for internet upgrade.
Nowhere does it say anything about losing your current price.
At the top:
XTRAS let you do lots more for a little extra a month.
Does anyone know how I can take advantage of this offer at $5 more per month, as it states?
Zurq
Contributor II
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270 Messages
300MBPS for me 79.99 which is what I pay
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Andrew_Wees
Contributor III
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809 Messages
reread it again it's $5 more a month then after so long it goes to normal ultimate price best to call in
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KevinM2
Former Moderator
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1.5K Messages
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