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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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I ordered a mobile phone with a plan through COX yesterday, they charged my card but are also telling me what my phone will cost monthly through Cox. I'm confused!
Can anybody explain this?
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overcharged in the past and now
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Equipment Collected but still charged me
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GregP1
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Moderator
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Hi,
If you order a phone when you sign up for service you can pay all at once or make monthly payments. I will be glad to revise your order with you. Please reach out to us privately our email address is cox.help@cox.com Please include your name full street address and a link to this forum post.
Greg
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