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Spectrum customer Service
After I paid my late charges and getting my account current the next day I get a text message saying I still need to pay $168.00 after calling customer service they basically called me a liar So after being a loyal Cox customer for over 15 years I will soon be canceling my service
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LaToyaW
Moderator
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Thank you for being a valued customer. My sincere apologies for this experience. I would like to assist and investigate this issue further. When you have a moment,
DM us on X @Ask_Spectrum, Chat with us instantly at spectrum.net/Chat, If you need more help, contact us at spectrum.net/contact-us for further assistance on this matter.
-L.L.
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