balllet_mage's profile

New Contributor

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2 Messages

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Wifi Outage

I have been without WiFi since 8:00 am this morning. I have not connectivity on my main computer, tablet nor phone. All show a connection.

I have soft reset the modem and restarted my computer. Modem shows all lights, computer registers WiFi connection - no service.

I have shutdown the computer, hard reset the modem and router, unplugged, for 10 minutes. Rebooted all, all lights lit - no service.

Appears we have an outage. Cable TV is working fine.

Do you have an ETA for when the WiFi will be available?

Valued Contributor II

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2.8K Messages

No such thing as a "Wifi Outage" since Cox doesn't sell Wifi. It would be like saying Cox was having a cordless phone outage. I don't say that to belittle your problem, only to clairify it.

Can you get online with a wired connection?

New Contributor

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2 Messages

And just like that, I now have WiFi.  Thank you.