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realjag

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upgraded phone modem - NO DIAL TONE

upgraded the phone modem to the new cisco 3212 and have connected internet and phone per the instructions.....internet working great as usual; phone has NO DIAL TONE.

nothing special, one to one swap.......phone is connected directly to the modem

any thoughts

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ChrisL

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@realjag

If you've connected the phone directly to the modem that makes for a simple setup to troubleshoot. Does it work by chance if you connect to the other telephone jack?

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