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I'm seeing some terrible transatlantic package loss when accessing European sites - for instance WoW is unplayable right now on EU servers.
From my EC2 server in Ireland I'm seeing this on a reverse MTR to my local IP:
1. ???
2. ???
3. ???
4. 100.64.16.13 0.0% 88 0.5 0.8 0.4 5.8 0.9
5. 178.236.0.88 0.0% 88 1.0 1.0 0.8 7.9 0.8
6. 178.236.0.137 0.0% 88 1.1 1.3 0.8 10.8 1.5
7. 213.242.106.85 0.0% 88 1.1 16.0 0.9 102.6 24.8
8. ae-3-80.edge2.LosAngeles9.Level3.net 95.4% 88 158.4 158.5 157.9 159.6 0.6
ae-2-70.edge2.LosAngeles9.Level3.net
9. ae-2-70.edge2.LosAngeles9.Level3.net 96.6% 88 157.5 157.6 157.5 157.9 0.0
10. COX-COMMUNI.edge2.LosAngeles9.Level3.net 0.0% 88 158.3 159.4 156.9 202.4 4.9
11. rsmtdsrj02-ae6.0.rd.oc.cox.net 0.0% 88 161.2 161.5 160.2 173.2 1.6
12. 68.4.15.37 0.0% 87 164.4 164.1 162.9 171.3 0.8
ip68-4-12-39.oc.oc.cox.net
13. 68.4.15.37 0.0% 87 164.3 163.8 162.2 166.7 0.5
ip68-4-12-39.oc.oc.cox.net
14. ???
95% packet loss on though level3. Doing a MTR to Blizzards servers in the EU yields same picture:
Host Loss% Snt Last Avg Best Wrst StDev
1. 192.168.1.1 0.0% 98 10.3 2.6 0.3 12.5 2.8
2. 10.6.144.1 0.0% 98 12.5 14.7 8.0 32.1 4.1
3. ip68-4-12-38.oc.oc.cox.net 0.0% 98 15.4 15.2 9.4 31.0 3.6
4. ip68-4-11-98.oc.oc.cox.net 0.0% 98 16.4 18.9 12.3 41.3 4.4
5. langbprj01-ae1.rd.la.cox.net 0.0% 98 30.2 20.4 14.2 36.5 4.1
6. xe-5-0-1.edge2.LosAngeles9.Level3.net 0.0% 98 18.7 20.0 13.9 74.9 6.4
7. ae-3-80.edge1.LosAngeles9.Level3.net 45.4% 98 26.5 22.3 14.5 46.8 7.5
8. Telia-level3-4x10G.LosAngeles.Level3.net 0.0% 98 29.8 20.2 14.0 31.1 3.5
9. nyk-bb1-link.telia.net 0.0% 98 99.8 98.6 90.0 181.4 12.1
10. prs-bb3-link.telia.net 0.0% 97 195.8 190.9 184.0 198.9 3.6
11. prs-b5-link.telia.net 0.0% 97 191.7 196.0 188.2 209.9 3.6
Again a massive package loss through ae-3-80.edge1.LosAngeles9.Level3.net
I'm in Santa Barbara, but it seems its the LA Level3 exchange that's the issue.
Please advise.
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DerrickW
Valued Contributor
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Judging from the information you provided it looks like the issue is outside of our network. Can you run a trace route to the game server IP, and 2 additional websites just so we can do a comparison? Thanks!
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